Pandora Networks (EA) Limited Data Policy

This policy outlines our practices regarding the collection, processing, and deletion of customer data. We are committed to protecting your privacy and ensuring that your data is handled in a secure and responsible manner.

1. Introduction


  • This policy outlines our practices regarding the collection, processing, and deletion of customer data. We are committed to protecting your privacy and ensuring that your data is handled in a secure and responsible manner.

2. Data Collection


  • We collect customer data through various channels, including our website, WhatsApp, customer surveys, Pandora SMS, Pandora Swift, Pando Cash, Jambo School, Data Filter system, and social media interactions. The types of data we collect may include:
Personal information

such as name, email address, and phone number

Demographic information

such as age, gender, and location

  • Purchase history and transaction data
  • Website usage data, such as IP address, browser type, and pages visited
  • Customer feedback and survey responses

3. Data Processing


  • We use customer data for various purposes, including:
  • Providing and improving our products and services
  • Processing orders and transactions
  • Communicating with customers about their orders, accounts, and products
  • Sending marketing and promotional messages
  • Conducting market research and analysis
  • We will only process customer data in accordance with applicable laws and regulations. We will also take appropriate measures to protect customer data from unauthorized access, disclosure, alteration, or destruction.

4. Data Retention


  • We will retain customer data for as long as necessary to fulfill the purposes for which it was collected. We may also retain data for longer periods if required by law or for legitimate business purposes, such as archiving, auditing, and fraud prevention.

5. Data Deletion


  • We will delete customer data when it is no longer needed for the purposes for which it was collected or when required by law. We will also delete data upon request from the customer.

6. Data Security


  • We are committed to protecting customer data from unauthorized access, disclosure, alteration, or destruction. We have implemented a variety of security measures to protect customer data, including:
  • Physical security measures to protect our and servers
  • Technical security measures, such as firewalls and intrusion detection systems.
  • Data encryption to protect customer data in transit and at rest

7. Data Subject Rights


  • Customers have certain rights regarding their data, including:
  • The right to access their data
  • The right to rectification of inaccurate data
  • The right to erasure of their data
  • The right to restrict processing of their data
  • The right to object to processing of their data
  • The right to data portability

8. Updates to this Policy


  • We may update this policy from time to time to reflect changes in our practices or applicable laws. We will post any updates on our website www.thepandoranetworks.com

9. Contact Us